Having Performance Reviews - Giving & Receiving Feedback

Performance review conversations can be a very daunting task for Managers. Our training teaches managers how to conduct effective performance reviews and conduct career development conversations by giving meaningful feedback. This workshop will be delivered by Senior Psychologist, Kelly Maniatis who will provide you with the tools, skills and confidence to conduct an effective performance reviews with your staff.

 Key topics covered:

• How to plan and prepare for the performance review
• Setting expectations - employee preparation for the review
• Learn skills to improve the performance review conversation, i.e. active listening, questioning and providing clear and specific feedback
• Learn how to invite feedback from employees and handle feedback appropriately
• Review performance objectives so you can provide specific feedback describing the gap between expected and actual performance
• Define areas for development and set clear performance expectations and objectives
• Avoid common pitfalls when conducting reviews
• Handle performance problems and sensitive issues effectively
• Develop your feedback skills to motivate staff between appraisal meetings

We ask that attendees bring along copies of their organisation's performance review documents

When:
Wednesday April 18th, 2012
12.30pm arrival for a 1.00pm start
1.00pm - 5.00pm - workshop (light refreshments provided)

Where:
Brett's Wharf
445 Kingsford Smith Drive, Hamilton
(there is free parking at the Bretts Wharf)

Presenter:
Kelly Maniatis, Senior Psychologist

Kelly Maniatis is a highly respected psychologist, trainer and management coach with 10 years experience in the field. She has worked as a consultant in Management Coaching and Organisational Development, Organisational Training and Psychological Assessment, as well as Career coaching. Kelly has extensive experience consulting and training in both the private and public sectors.